The quickest way to reach us is the contact form on our store. It goes straight to us, and we reply within 1–2 business days.
Before you write
A lot of questions are already answered, and you will get an answer faster by checking first:
- FAQ — what is in the kit, sizes, shipping, returns
- Shipping policy — rates and delivery times
- Returns and refunds — the 14-day window and how to start a return
- Practical guides — advice on baby visits away from home
Questions about an order
Include your order number if you have one. It is in your confirmation email and makes it much faster for us to find you.
Who you are writing to
Oh Baby Kit is operated by Wilson Creative LLC, doing business as Oh Baby Kit, in Louisville, Kentucky, United States. Kits are hand-packed and shipped from there.